Corporate Social Responsibility Policy


  1. Introduction
  2. Environment
  3. Carbon Management
  4. Business Relationships, Company Reputation, and Data Protection
  5. Discrimination
  6. Health & Safety
  7. Charity Support



Gerson Relocation recognises that it has an obligation to act in a socially responsible fashion  to its customers who pay for its services, to its staff employed to deliver those services, to our local community wherever we are,  and to the wider environment . 

We are committed to improving our performance in a way that is appropriate to our size of business and to the type of work we do. In order to do this, we will take into account customer needs and expectations, technical developments, changing scientific evidence, and costs in the development and implementation of any new social and environmental policies and procedures.  We will monitor our performance, set practical objectives for improvements and report our progress.

As a minimum, we will meet or exceed all relevant legislation.  Where no legislation exists, we will seek to develop and implement our own appropriate standards.



Gerson Relocation and the Environment

During the course of our daily business lives, we consume electricity, we drive to places in cars, vans & trucks, we move client goods around the world by sea, by air and by road, we use paper & other office products in our office, we drink & eat from cans, plastic cups and plastic packaging, and we use paper, card & timber packaging materials as part of our main commercial activity.

We recognise that all these things affect our environment and we have therefore adopted the following practices to minimise our effect on the world in which we live:-


Our office and warehouse are fitted throughout with PIR-controlled lighting so, upon entering a room or area of the building, the lighting turns on automatically.  It also turns off shortly after you exit so no lighting is left on unnecessarily, or overnight, or over weekends.  Our heating is all timer controlled and is set for when we occupy our offices, not for when we are not there.

Company Vehicles

All of our vehicles are serviced in accordance with manufacturers recommendations and statutory requirements to ensure that their performance is as efficient as can be.

All of our company cars emit less than 112 gms of CO2 per kilometre and our car fleet average is exactly 100 gms per km.

All of our vans and trucks meet the London Low  Emission  Zone requirements for January 2012.

Paper and Office Products

Green recycling bins are located in all of our offices to ensure that any waste paper produced is disposed of sensibly.   The recycling bins are checked regularly and the contents taken to our local recycling station when full.

Used ink cartridges are recycled to local voluntary organisations.

Cans, Plastic Cups and Food Packaging

As well as recycling bins for paper, our facility contains recycling boxes for all the cans, plastic cups, glass bottles and cardboard & plastic food packaging that we use.  When full, these boxes are taken to our local recycling station.

Paper, Card and Timber Packaging Materials

Wherever possible, we reuse cartons for in-house use or crush & bale them for our recycling partner, Pearce Recycling – go here for further information. All unwanted timber cases and pallets are collected and recycled by our recycling partner Woods Forever - go here for further information. All remaining non-reuseable materials, mainly paper furniture blankets and plastic wrapping materials, are passed on to our final recycling partner, Veolia, through our waste transfer agreement with them - go here for further information.

Whatever else we consume or whatever other waste we produce will be dealt with in a thoughtful, efficient, and environmentally friendly process at all times.



Monitoring our Environmental Impact

As a company whose main service activity unavoidably involves the use of heavy trucks, planes, and container ships, we have a relatively large carbon footprint in relation to the size of our business.

In order to offset our carbon footprint, we have been working with and continue to work with Carbon Footprint Ltd to accurately assess the volume of carbon our activities produce and then to support a Verified Carbon Standard (VCS) certified clean energy project/s that will help combat climate change and sustain our environment for future generations. 

Carbon Neutrality (PAS 2060)

As a result of our assessment work , we at Gerson Relocation have been awarded Publicly Available Specification (PAS) 2060 through our support of a VCS project in Maharashtra State, India – please click here for our offset certificate.

Continuing to Monitor our Footprint

Each year, we will reassess our environmental impact with help from Carbon Footprint Ltd.  The overwhelming majority of our footprint is generated by the large number of shipments we make for our clients.  Therefore, if our clients award us more shipments, the likelihood is our footprint will increase:  if we are less busy, our footprint will decrease.

In 2014, we removed all under-desk waste bins from our offices and installed waste product recycling points.

We will continue to assess our self-generated emissions and look to reduce these wherever possible, for instance, through voltage optimisation, paper reduction, and zero-to-landfill possibilities.

Carbon Disclosure Project

In October 2015, CDP rated our Climate Disclosure Score at 91 out of 100 against an average of 60% for all respondents. Our Emissions Management score was a maximum 100 out of 100 against an average of 55 and our Strategy Risks and Opportunities score was 84 against the average of 52.

CDP is an international, not-for-profit organization providing the only global system for companies and cities to measure, disclose, manage and share vital environmental information. CDP works  with market forces to motivate companies to disclose their impacts on the environment and natural resources and take action to reduce them.  CDP now holds the largest collection globally of primary climate change, water and forest-risk information and puts these insights at the heart of strategic business, investment and policy decisions.



We will conduct our business relationships with integrity and courtesy and honour our trading commitments.  We are committed to trade fairly with all suppliers and will communicate our responsible sourcing expectations in the areas of health and safety, workforce welfare, bio-diversity and good environmental practice.

Employees must have a proper regard at all times for the reputation and best interests of  our clients and the Company.  Actions or statements detrimental to the Company will be very seriously viewed, especially if customers or the public are, or could be, involved.

In our business, it is a condition of employment that we do not breach the 2010 Bribery Act.  Offering (or appearing to offer) a bribe or other inducement to get favourable treatment for the Company, or accepting gifts, entertainment or other inducements relating to our work from people outside the Company, could result in criminal charges and serious disciplinary proceedings.   All staff are expected to consult their manager in any case of doubt, conflict of interest or if there is any reason to believe that an offence has been committed.

All reports of knowledge or suspicion of money laundering activity are  made to the company Head of Finance , who acts in the capacity of the company’s money laundering reporting officer. The Head of Finance will consider the circumstances and, if appropriate, will make a report to the appropriate authorities. The key to identifying suspicious transactions is knowing enough about the customer, the type of customer and their normal (expected) activities in order to recognise when instructions are unusual.

A high standard of behaviour is expected from those employees visiting customers’ premises.  Our future depends upon our customers’ recognition of the high standard of our employees, so that when an employee is visiting a customer’s premises, a breach of that customer’s rules or procedures will be treated as seriously as a breach of our own rules and procedures and dealt with in the same way under the disciplinary procedure. 

All of our operational employees visiting customers’ premises  have current clean  Criminal Records Bureau/Disclosure & Barring Service clearance certificates.

We subscribe to the UK Information Commissioner’s Office (ICO) standards on Data Protection. The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. Please click here to see the policies we subscribe to.



We are committed to the principle of equal opportunities in employment. We are opposed to any form of less favourable treatment or financial reward through direct or indirect discrimination, harassment or victimisation to employees or job applicants on the grounds of race, religious beliefs, political beliefs, political opinions, creed, colour, ethnic origin, nationality, marital/parental status, sex, sexual orientation or disability and to any form of less favourable treatment on the grounds of handicap or age.

We recognise our obligations (as below) under the Sex Discrimination Act, The Equal Pay Act, Article 119 of the Treaty of Rome, The Race Relations Act, The Employment Equality (Sexual Orientation) Regulations 2003 and The Employment Equality (Religion or Beliefs) Regulations 2003, the Employment Equality (Age) Regulations 2006, and the codes of practice published by the Equal Opportunities Commission, the Commission for Racial Equality and the European Commission.

We do not tolerate:

  • Discrimination on the grounds of sex or marital status and for the promotion of equal opportunity in employment.
  • Racial discrimination and the promotion of equal opportunity in opportunity.
  • Discrimination in pay between mean and women who do the same work, or work of a similar nature or work of equal value.
  • Discrimination on the grounds of religion or beliefs.
  • Discrimination on the grounds of age.



At Gerson Relocation, we have a formal written Health & Safety policy that is reviewed annually with any changes notified to staff. 

The last major review was in February 2015 and all staff were given a hard copy of the revised policy.

The policy covers on-site risks for our surveyors and operational staff at client homes, in-warehouse/yard risks for warehouse, office, and operational staff, and in-office risks for all office staff.

Health & Safety policy responsibility and review lies firstly with the Managing Director and secondly with Depot/Transport Managers who meet in-committee on 3 to 4 occasions annually to review any incidents, recommend improvements, and to notify staff of such changes annually or sooner if necessary.


By virtue of our locations, we have developed strong relationships with and charitable support for the North London Hospice, Cherry Lodge Cancer Care and the Warwickshire & Northamptonshire Air Ambulance (WNAA).

For all three, we supply storage and removal support services as well as passing on to them clothing and furniture that our clients no longer wish to keep, free of charge.  At our Daventry facility, we have a Clothing Recycling Point for the WNAA.  We also supply drivers once a month to the North London Hospice for their volunteer service to transport patients and to Cherry Lodge to drive their van on furniture collections rounds.

To find out more about North London Hospice, please click here.

To find out more about Cherry Lodge Cancer Care, please click here.

To find out more about Warwickshire and Northamptonshire Air Ambulance, please click here.

In addition, we encourage and support employees to participate in activities that will benefit and improve the communities in which we work and live. We actively promote voluntary work by allowing our staff to utilise up to 2 working days (fully paid) in support of these worthy causes.

Fantastic service from the first interaction with Gersons, thank you very much.
- October 2015

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