Customer Satisfaction Ratings

Based on a Customer Satisfaction Questionnaire that we send out to all the clients we move, these are our % Satisfaction Ratings for 2015 and 2016:-

Monthly Average Score / Satisfaction Rate

98%

Month

Average % per month

2016

April

98%

May

98%

June

98%

July

97%

August

99%

September

98%

October

98%

November

99%

December

98%

2017

January

99%

February

98%

March

99%

 

These scores are based on a current Rate of Return of 64% from all Customers receiving the Questionnaire

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